Bread, Milk, Eggs… What’s all the hype about?
In the early hours of Wednesday, the 15th of February 2012 (after weeks of hype) a new iPhone App was finally released from Apple’s review process. This is hourly news here at the Tribe and there are so many Apps that go unnoticed, but this particular App came to our attention a number of weeks back and we were excited. Nick Cunningham and April Meyer have now explored how it was promoted and whether or not it was worth the hype.
Nick - The application started gathering interest at Macworld | iWorld 2012 where Realmac Software, the creators, gave previews to interested users. While the Brighton-based company was in San Francisco spreading the news of their new App, word spread online. Twitter, blogs, promo videos, articles, word of mouth – you name it. The simple promo video created for this new App was only 51 seconds long, but it pulled you in and made you want to actually reach out and touch the App.
In the week following Macworld, Realmac Software kept interested parties and users at arms length by not giving away much information on when this App was going to be released. One response to a tweet asking when it was going to be released was simply “February
”. Then on the 6th of February came a simple but effective tweet: “In Review”. It had to be close now, didn’t it? But no, there was silence for four days. Four days! Do you know what you could do in four days? You could drive non-stop from New York to San Francisco and back again with four hours to spare (depending on traffic, of course)! That’s over 5,820 miles. Why you’d do that I don’t know, but that gives you an idea how long us App enthusiasts were wondering and checking for updates.
NY to San Francisco
When more news finally came through, just like before they kept us at arms length.
Sure, five more days couldn’t hurt. In these five days they gained more and more followers on Twitter and more and more articles were written, building the buzz even more. They did a very good job tweeting back to people’s questions, even if they had answered them a few tweets previously. The 14th came and I noticed in my Twitter feed.
Wait, so not only did they make us sit on edge but they’re now doing individual country releases? People on the opposite side of the world are playing with this new gestures based App and we can’t. No fair! Then it hit Ireland and Europe at €0.79 cent? Sure, no problem Apple. My feeling is that they did such a good job building it up through social media and the interface looked like nothing else out there that they made you want to buy it without thinking twice.
So what does this App do that it warrants the interest of not only me and the rest of the Tribe, but thousands of other App lovers… it’s a To-Do list! Yes, you read correctly, a simple but effective to-do list. And what’s the name of this magical App shouting around the internet? Clear and as the tag line says “Life is messy. Simplify with Clear”.
April - So now that we’ve had a chance to play with Clear, I must say, it is a brilliant concept. Very simple, very clean and a pure delight to use — which is after all, the whole point! Its lovely to see an interface that is so uncluttered, it lets the user focus on the content (their long list of things to do) and getting back to actually doing real work. On a more academic note, by replacing the typical tap-instead-of-click interface with one that uses swiping, pulling and pinching gestures, this is one of the first Apps I’ve seen that really transitions from GUI towards NUI.
One of the things I was most anticipating about this App was seeing how they handled the first run experience. How on earth were the developers going to teach users how to interact with this?! They opted for a handful of tour-style screens and I feel this actually let the App down. I know it’s pretty minor and has no impact on how well the App is built, but the pictures of a hand using Clear on a phone (stills from the promo video maybe?) were, well, dull. I’m aware of the irony here, having praised simplicity only a paragraph earlier, but sometimes a little added visual interest is needed to engage users and these images and their lackluster text left me with some easily-avoidable disappointment. As good ol’ Mr Norman tells us, a typical user may hold on to this negativity and judge the App before ever getting to the good bits – but I am not a typical user. My perseverance paid off quickly as the second half of the first run is an interactive demo that I thought worked very well. That, along with the little hints that appear in context, make me think that the first run would work just fine without the boring images.
Clear First Run
The first run aside, I find the gestural interface really intuitive and the sound effects are so happy I can’t help but smile every time I mark an item complete and there is that little audio reward. I admit I still have to pause on some actions while remembering exactly what I am supposed to do, however I think this will happen less and less as I use the App more.
With a nod to my last blog post on Interaction 12 and the difficulties raised in developing software for an international audience, I imagine that this App was/will be relatively easy for the developers to localise – no traditional button labels to struggle to make fit, just a few contextual prompts and modal windows to replace. With any luck, developers will take note of this and more Apps in the future will be accessible to wider audiences through a combination of tap-able buttons and gestural interactions.
Marking Item Off
But will I actually use this App on a daily basis? Unfortunately, I’m really struggling to decide. There is no shortage of to-do Apps out there, and while this is infinitely faster and more fun to use than Apple’s own Reminders App, it lacks some features that I would really appreciate. Personally, I need a little push to get things done and tend to schedule notices or alarms for myself to do this or that at a particular time. Clear’s very distilled functionality means it won’t make my phone beep at me and thus it becomes just a list maker instead of a to-do tracker. And I don’t make many lists. What’s more, I also like to be to reference URLs, locations, phone numbers, etc in my to-dos and Clear doesn’t allow this either. Thus the only thing that I see using Clear for is my shopping list… and I don’t think that is worth €0.79 when Notes comes pre-installed. As a designer and a developer, I really love what Clear is trying to do with gestures. It’s a step towards the future as we break away from the click-able, analogous interfaces that desktop computers exploit. But it feels like a nifty way of interacting has taken precedence over more valuable functions… or perhaps I’m just not the target market.
Nick - Can I see myself using it? Yes, I probably can as I make lists for everything and with Clear, creating a new list item or marking something off is so easy, it just comes naturally compared to other to-do Apps. As April mentioned though, it would be handy to be able to tie alarms for a certain items. If Realmac Software do go down this route, I look forward to seeing how they keep the flow of the current App. Then maybe I can use it to list all the places I want to see on my mad trip from New York to San Francisco… and back.














